Mad Kiwi

Support

Need help with one of our games — a bug, a lost purchase, or general feedback? We're here to help.

Email us directly

Before you write to us

To help us solve your issue faster, please include:

Lost purchases or billing issues

In-app purchases are billed by Apple or Google, not by us directly. For refunds, please also check your purchase history in the App Store / Google Play Store. We're still happy to help — write to us with your order/transaction ID if you have one.

Response time

We aim to respond within 2-3 business days.